Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package.

• CRM Phone and Email integrations automatically log calls and emails
• Lead Management provides clear views of customer and citizen data
• Visual Sales Pipeline provides clarity to decide next steps
• Workflow Automation saves time, ensures consistency and efficiency
• Sales Campaigns ensure optimal customer journey adherence and marketing
• Web Forms to automatically assign inbound enquiries to your team
• Reports and Dashboards with Analytics share insights with management
• Mobile App provides easy access and improves mobility of workforce
• Apps and Integrations improves productivity and connects siloed data
• Collaboration with context to share insights and save time
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• Make more calls, send targeted emails without leaving your CRM
• Lead prioritisation on the basis of sales-ready buying signals
• Get complete visibility of deals using the visual sales pipeline
• Send emails, update fields, and create follow-up tasks automatically
• Create, send, and track personalised outbound campaigns from your CRM
• Collect lead information from your website from directly in Freshsales
• Forecast sales with accurate, in depth visual reports and dashboards
• Close deals on-the-go with the Freshsales for Android and iOS
• Connect to 75+ business apps or build custom solutions
• Stop working in silos and start collaborating with Freshconnect